Whether you are travelling for business or pleasure, sometimes a flight gets cancelled and you are left at the airport waiting. Having a flight cancelled can leave you in a stressful situation. Knowing what you can do if your flight is cancelled is important.

Table of Contents
Find Out Why Your Flight Is Cancelled
- Speak To The Airline – Find out why your flight has been cancelled. There are a few reasons your flight is cancelled – weather, mechanical issues, airport or staff shortages.
- Keep Updated – You should receive updates on the flight cancellation. Make sure you are receiving text alerts or email updates.
Rebook Another Flight
- Speak To The Airline – Ask the airline to book you on the next available flight. You can do this at the airport desk or online
- Look At Other Airlines – Some airlines have agreement with other airlines and you may be able to book a new flight through them
Know Your Rights
- Unless your flight is cancelled due to bad weather. You may be entitled to compensation if your flight is cancelled within 14 days of departure.
4. Look for Alternative Travel Options
- Book Another Airline: If your airline is unable to rebook you, look for other flights on third-party sites like Expedia, or directly on another airline’s website.
- Consider Other Transport Options: If your destination is nearby, trains, buses, or rental cars might be an option.
Making A Claim

If you do have to make a claim you may be able to do this through your credit card, if you used this method to book your flights. Alternatively, if you purchased travel insurance, it may cover the costs related to cancellations – such as hotels, meals and alternative flights.
You can also request compensation or refund direct from the airline. You will need to submit a formal claim with the airline.
What Happens If I Need Extra Assistance?
There are companies that can assist you such as AirHelp is a company that assists passengers when claiming compensation for flight delays, flight cancellations or denied boarding. They can assist you with a flight issue and claiming compensation. They help by –
Evaluating Eligibility For Compensation
- AirHelp will help determine if you are eligible for compensation based on the details of your disrupted flight. They specialise in cases where passengers may not know their rights or how much they could be entitled to under laws like EC 261.
- Compensation amounts vary depending on flight distance and delay duration.
Handle the Entire Claim Process
- You submit your claim by providing your flight information. They will then take care of the paperwork and communication with the airline
No Upfront Costs
- Work on a no win no fee basis – this means you do not have to pay any upfront costs
By using this service, they will take away the stresses that claims can cause. Leaving you in the knowledge that your claim is being dealt with by professionals who are working for you and a positive outcome.





luckily never been delayed for more than a few hours – thanks for outlining the steps in case I am
We had a delay of nearly 12 hours once it was a nghtmare
I have not flown for a quite a lot of years, but have made a note of their name for my son!
It is always worth having some knowledge as you never know when it could come in handy
I’ve never heard of AirHelp but what an excellent resource it is to help with flight delays and cancellations.
Dealing with compensation in any way is frustrating and stressful, knowing there are companies that take all that away from you are so helpful