Broken Washing Machine: What Are Your Options?

Dealing with a broken washing machine is never easy. Especially when you’re strapped for cash and are heavily reliant on it for your everyday washing needs. For small appliances, the decision would usually be to replace it immediately. But things aren’t so simple when it comes to a major appliance like a washing machine. So, what are your options if your washing machine gives up on you all of a sudden?

First Check if it’s Actually Broken

Before you contact your Hotpoint washing machine repair service, you could try troubleshooting the machine first. The first thing you should check is if the machine is actually turned on and plugged in. This might seem obvious at first, but you’d be surprised at how many people who think their machine is broken simply forgot that it wasn’t turned on or was unplugged by accident. Try to check if a safety switch is at cause here. In some cases, something like an iron could have triggered a switch. Check your switch box to see if something has been flicked over. If the issue doesn’t seem to be related to any of these issues, try to see if the door is obstructed by something.

Consider Making the Repair yourself

Depending on the component that is defective, you could consider making the repair yourself. A common rule of thumb is that if the repair exceeds 50% of the machine’s cost, then it would be wiser to buy another one. The lid switch is one example of a component that you could repair yourself.

Things like a broken belt, pump, pulley or replacing seals aren’t something that should be difficult or expensive to do. However, you still have to have some minimal expertise on how to perform these reparations. And confidence in your abilities or you might end up worsening the situation. If you’re unsure about making the repair yourself. Then it would be wise to call a service person to perform  he repair for you. If that’s the case, a good idea would be to try to find out what the issue is on your own and get your hands on the parts that you need; this will allow you to save on repairs.

Consider Replacing the Machine

However, there are some cases when making repairs is not recommended. Sometimes, washing machines show signs of excessive wear and tear. For instance, a leaking machine is often an indication that something serious might be at cause here. In some cases, a replacement hose might do the trick. But in other cases, this could be the sign of a cracked tub. In this case, buying a new machine would be a better idea.

Also, if your machine is excessively noisy, this could be caused by something as benign as clothes not being evenly distributed in the machine. Which is a common issue with top loading machines. But if your machine is a front loader and makes excessive noise and nothing seems to fix it, it could be caused by your drum or motor mount. Your service person should be able to give you an estimate of how much you can expect to pay for the repair. If it seems too expensive, then you might have to consider looking for a new one.


Making the right decision when your machine breaks down all boils down to whether the costs for replacing your current machine outweigh the costs of buying a new one. In some cases, it’s simply wiser to go for a new machine that won’t leave you high and dry again in a few weeks.

If all else fails there are some great guides available to help you choose the best washing machine if you need to replace your old one.



  1. 16th August 2018 / 4:31 pm

    We have had our washing machine for 20 years! I’m actually dreaded the day it dies as most people say the new ones last no time at all but maybe that’s because they don’t know how to check what’s wrong with them! Fab post with lots of helpful advise x

    • 16th August 2018 / 8:13 pm

      I know how you feel, if you have something for years you do dread having to get a new one as you just know it will not last as long x

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